Additional Service Items
Servicing FAQ
How do I book in?Booking in is quick and simple - either ring us up, or book online through out Online Booking page. Both options only take a minute to complete.
Do I need to book?In most cases we require that you book before coming in. If you have a light on the dash, or require a quick diagnostic scan however, you can just come in and ask us to have a quick look without a booking.
What service option should I get? That depends on your budget. If you can afford it, always go for the Euro Comprehensive service option. This is because it is a much more comprehensive check of the vital safety and reliability functions of your car.
What brands do you work on? We limit our specialties to 6 brands; BMW, Mini, Audi, Skoda, Volkswagen & Mercedes Benz. This is because German cars require a lot of specialist tools and knowledge, so we like to focus our resources on being experts of just these car brands.
What happens if my car requires extra work or parts? During an inspecting of your car the mechanic may notice that there are problems or worn out parts which effect the safety or reliability of your car. In this case we will contact you immediately following the service with an explanation of the problems and an estimation of the cost to repair. If you authorise us to carry out the work, then we get it done as quickly as we can. Most the time we will have parts in stock to complete the work, and we try to get your car back to you the same day. We will never complete any additional work without getting your authorisation first.
Why should I service my car here vs a regular garage?There are a number of key reasons why you should service your car at a specialist garage such as SD European. Some of these points include: Specialist mechanics know the quirks and details of the specific brand/model very well, this means they are able to perform the mechanical work more efficiently and at a higher quality of work. Specialists have the correct tools and technical equipment to perform the job - there are a lot of specialist tools which regular garages don't have which means they have to do it the long way, hire in tools or outsource part of the job. Specialists have your cars special filters and correct oil requirements on hand and ready to go which means they can have a quick turnaround. Specialists also have a lot of experience with common problems on that particular car make/model so they are much quicker at diagnosing a fault of problem.
Can I wait on site while my cars being worked on?Yes! If your car is just getting a small amount of work like a WOF and you'd like to wait, then please let our reception know before you arrive so they can get onto your car right away. While waiting you can enjoy our customer lounge with WIFI, power points, TV and tables / chairs.
Do you work on Commercial & Fleet vehicles?YES! We have a huge 6.3 tonne hoist, and specialist equipment to service and repair your commercials or fleet vehicles such as Volkswagen Amarok, Volkswagen Crafter, Volkswagen Transporter T5, Mercedes Sprinter and Mercedes X-Class.
Will my car be washed?We do have a vehicle groomer who aims to clean your vehicle, but we cannot guarantee this service due to time constraints.
Please note: SD European takes great care when washing your vehicle. However, we are not responsible for any pre-existing damage, paint imperfections, or any damage resulting from loose trims, decals, or accessories. By accepting this service, you acknowledge that SD European is not liable for any unforeseen issues arising during or after the wash. If you do not want your vehicle washed, please let us know in advance.
Brands
BMW & Mini models: We service Electric BMW's, Petrol and Diesel BMW's from 1 series through to Z series. Popular models we work on regularly include 118i, 120i, 125i, 316i, 318i, 320i, 320d, 325i, 330i, 330d, 330i, M3, 518i, 520i, 523i, 525i, 530i, 530d, 545i, 550i, M5, 630i, 720i, 725i, 730i, 745i, X1, X5, X3, Z3, I3. Mini's we work on Cooper, Cooper-S, Clubman, Countryman.
Volkswagen models: We service both passenger and commercial Volkswagen models including: Amarok, Beetle, Bora, Caddy, Crafter, EOS, Golf, Jetta, Passat, Polo, Tiguan, Touareg, Touran & Transporter T5 & Campervans.
Audi models: We work on all petrol, diesel & electric Audi models, including the popular: A1, A3, S3, A4, S4, A6, All Road, S6, TT Coupe, TT Roadstar, A7, S7, A8 and the Q Series.
Skoda models: All Skoda models including; Skoda Fabia, Skoda Octavia, Skoda Rapid, Skoda Roomster, Skoda Superb.
Mercedes Benz models: All petrol, diesel & electric Mercedes Benz, including: A-Class, B-Class, C-Class, E-Class, G-Class, S-Class, V-Class, X-Class, Sprinter Vans, Vito Vans and Camper vans.
A Few of Our Partners
